Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, MALAYSIA

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Abstract—By the year 2030, Malaysian population is expected to reach aged population with 3.4 million being senior citizens. The retirement of the aging people is a concern to most organisations as it also means lost of an organisation knowledge. Lack of appreciation of the value of tacit knowledge and lack of planning to capture retirees’ knowledge before they leave put many organisations in a position to suffer a loss of intellectual knowledge that may prove fatal. Therefore this research attempts to review issues that are considered essential in strategizing intergenerational knowledge transfer. In this paper, we reviewed 52 and examined various issues related to intergenerational knowledge transfer. Since transferring knowledge from older people involves a lot of challenges due to cognitive decline experience by themselves, we also studied research done in the area of social psychology and explore their applicability in knowledge transfer practice. We consider social psychology to be a discipline from which theories, models, and research results can be harnessed for knowledge management. Our review reveals important issues in the literature to be considered for successful intergenerational knowledge transfer.

Index Terms—knowledge transfer, intergenerational, knowledge recall, elderly, reminiscence, transactive memory system

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Cite: Sabiroh Md Sabri, Haryani Haron, Nursuriati Jamil, and Emma Nuraihan Mior Ibrahim, "A Conceptual Review on Technological Intergenerational Knowledge Transfer," Journal of Computers vol. 9, no. 3, pp. 654-667, 2014.